Thanks to All of You

Your satisfaction with our products and comfort in ordering online from spendsavvy.shop is important to us. If you have any questions, comments or suggestions, feel free to contact us!

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GENERAL INQUIRIES

📧 Email:

[email protected]

☎ Tel or Whatsapp:

+44 7564125415

If you have questions concerning your order, or anything else, you can email us.

We are serious about your data. You can review our privacy policy here. You can also make request to delete your account here or make requests related to GDPR and CCPA by clicking on the respective links.

Company Name: SAILEE NETWORK TECHNOLOGY CO., LIMITED

Address: FLAT B5,1/F,MANNING IND,BUILDING,116-118 HOW MING STREET,KWUN TONG,KOWLOON,HONG KONG

Our company respects the privacy of users and believes that it is an important duty to strictly protect the personal information of users. As part of this, in order to properly protect and process personal information, we have a privacy policy in place to ensure that all employees are know fully well and comply with regulations. Please feel free to shop.

1. We will comply with relevant laws and regulations, including the "Personal Information Protection Act", national guidelines and other norms.

2. The transport company that we commissioned to deliver the business will receive the customer information needed to deliver the product you purchased. In this case, we will provide the shipping company with the customer information (name, address, phone number, product name purchased, etc.) required for delivery. However, for transport companies, we have separately signed sales contracts and confidentiality agreements, and we protect our customers' personal information under the responsibility of the transport company. Therefore, we will not use your information for any other purpose other than product delivery.

3. We do not use personal information provided by our customers for any purpose other than products and communications. We are not responsible for secure storage and transfer to third parties. However, in view of the fact that security cannot be guaranteed even if these measures are taken, we do not guarantee the prevention of information disclosure, loss or forgery.Thank you for understanding.

4. We will set up a window for customers' consultation, comments, complaints and consultations, listen sincerely, and strive to improve the satisfaction of all those related to us.

5.We abide by the laws and regulations concerning the protection of personal information of our customers and establish various personal information management, aiming at continuous improvement.

We are an online store dedicated to bringing you the best shopping experiences on various products. With high-quality service and longstanding commitment to our customers, our shop continues to grow while setting new goals on providing a huge selection of the very best products, prompt shipping and exceptional customer service. We are passionate about making it easier and pleasant for customers to shop online. We hope you will find your favorite products and to see you as our returning customer. If you have any questions, please feel free to email us: [email protected] Thanks for visiting.

You have the right to replace or return the purchased goods within 7 days after receiving the goods. he order amount will not be refunded within 7 days after receipt.

Note: The shipping fee will be charged to the customer.

1. You have the right to replace or return the purchased goods in the following cases:

a) You receive the wrong product

b) The product you received does not match the on-site description, or the product you received is damaged.

c) The product has never been used and has the original condition of its original packaging and includes all cards.

2. Returns or exchanges

Aftersales

Contact whatsapp: +44 7564125415

Rules:

1. If customer want to return or exchange due to personal reason (with non-quality problems), customer can contact the logistics company to pick up the package and bear the return freight (the cost is based on the logistics company selected by the customer),after we receive the item, we will arrange the refund to them

2. Due to size/product quality issues to be returned (voltage inconsistency/cannot be used, etc.)

①We can send exchange item for free, but customers need to bear the cost of 20-30 US dollars or more fees for shipping( depends on the weight)

②If the quality is damaged or missed, we can resend item and shipping fees for free

③ Missed/wrong product, after checking , we can resend to customers for free

For refund :

1.we need to check the issue firstly, and to see if customer need to return to our china warehouse or not

2. if we agree to refund , pls records the order id and phone number

3.we will arrange the refund by logistic company

Return address :

on the left ,Building 8, Dayuan Xindu Logistics Park, Taihe Zhen, Baiyun District, Guangzhou，China

Phone number: +44 7564125415

Receiver: liang

3. Can I cancel my order before the product arrives at me?

You can cancel your order at any time before shipping from our warehouse. If the order begins to ship, it cannot be cancelled.

If you want to cancel your order after it has been shipped, please contact us through our online customer service Or contact us at [email protected]

We will take care of everything

1.Shipping cost

How much is the shipping cost?

All products are delivered free of charge, without any shipping charges.

2. Delivery date

When will the order arrive?

Usually, the order is sent within two days after the purchase process is completed, and the order is received within the normal time of 5-10 working days. It should be noted that in some countries and regions, customs orders are delayed by 4-5 days. In some special cases, orders may be delayed by 3 to 15 working days.

3. Delay in delivery

What if the order is delayed by more than 25 working days?

If the order is not received within 25 working days, please contact the local delivery logistics who sent the order or contact us.

4. Other

You can refuse delivery if the packaging causes any loss or damage.